On Call International


Effective September 10, 2012, University of Washington has partnered with On Call International, the premier choice in international healthcare, medical assistance, and security services to ensure access to immediate high quality support in the event of a medical or security emergency. 

On Call is available via a collect call from anywhere in the world 24 hours a day, 365 days a year:

Collect from any international location: +1 603-328-1358

Toll Free from the US and Canada: 855-464-8971






You may also contact the UW Travel Emergency Line 24/7 to speak directly with a UW employee:

From any international location: 001-206-632-0153 (Collect calls accepted)


Access to the following services is included in On Call membership, note that certain services have a insured benefit amount associated with them and some may have 3rd party costs that are not insured, these are marked with an asterisk (*) and the costs will ultimately become the responsibility of the member.  Please note these are not full program details and limitations, exclusions and triggers apply to coverage.   



§  Arrangement and Payment of Medical Transportation, up to $1,000,000 Combined Services Limit (CSL):

§  Emergency Medical Evacuation  

§  Medically Supervised Repatriation

§  Family Reunion following a members Medical Evacuation, up to $10,000 CSL

§  Transportation of Unaccompanied Minor following a members Medical Evacuation, up to $10,000 CSL

§  Repatriation of Deceased Remains

§  Pre-Trip Advice

§  Medical Monitoring

§  24 Hour Nurse Help Line

§  Medical, Dental, Ophthalmic, and Pharmacy Referrals

§  Medical Expense Guarantee*, On Call will, on a best effort basis, coordinate with members insurance carrier.

§  Dispatch of Medicine/Eye Glasses/Dental Prosthetics*





§  24/7 Emergency Travel Assistance

§  Translation and Interpreter Referrals

§  Emergency Cash Advance Assistance*

§  Replacement of Lost Traveling Documents Assistance

§  Emergency Message Forwarding Assistance

§  Lost Luggage Assistance

§  Legal Referral





§  Arrangement and Payment of Security Evacuation and/or Repatriation, up to $250,000 Combined Service Limit (CSL):

§ Emergency Political Evacuation

§ Natural Disaster Evacuation

§ Extraction from point of strife

§ Lodging in Safe Have up to 3 days, max $100/day, repatriation to home, campus or alternate study/work destination up to $5,000 per day CSL 

§  Security Advice and Assistance


If you have questions about services or how to access them, please  see the UW Global Travel and Insurance website:



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